Training for every role
Training for every role: what the job needs, and nothing it doesn’t.
A credit controller at a financier doesn’t just chase debts: they protect a ledger that has been funded, and they are often first to see the signs of fraud. A client manager doesn’t read accounts like an accountant: they read them to decide what to fund.
Which library for which role
Core for the role, and also relevant.
Start each person on the libraries marked core for their job. Add the ones marked also relevant once those are done.
| Role | Detecting & Preventing Fraud | Receivables Finance Essentials | Effective Credit Control | Credit Control for Clients | Understanding Financial Statements |
|---|---|---|---|---|---|
| Credit controllers and collections teams | Not needed | Not needed | |||
| Operations and cash allocation | Not needed | Not needed | |||
| Client managers | Not needed | ||||
| New business and onboarding | Not needed | Not needed | |||
| Credit and risk analysts | Not needed | Not needed | |||
| Auditors and field reviewers | Not needed | Not needed | |||
| Every new joiner | Not needed | Not needed | Not needed | ||
| Your clients’ credit controllers (CID and client-collects) | Not needed | Not needed | Not needed | Not needed |
Core for the role Also relevant
- 01
Credit controllers and collections teams
Core: Detecting & Preventing Fraud, Effective Credit Control
Also relevant: Receivables Finance Essentials
- 02
Operations and cash allocation
Core: Detecting & Preventing Fraud, Effective Credit Control
Also relevant: Receivables Finance Essentials
- 03
Client managers
- 04
New business and onboarding
Core: Detecting & Preventing Fraud, Understanding Financial Statements
Also relevant: Receivables Finance Essentials
- 05
Credit and risk analysts
Core: Detecting & Preventing Fraud, Understanding Financial Statements
Also relevant: Receivables Finance Essentials
- 06
Auditors and field reviewers
Core: Detecting & Preventing Fraud, Understanding Financial Statements
Also relevant: Receivables Finance Essentials
- 07
Every new joiner
- 08
Your clients’ credit controllers (CID and client-collects)