Managing Performance

Learn to manage employee performance while enhancing staff morale & increasing employee retention.
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Who is this course appropriate for?

This course is appropriate for any managers including line managers, middle managers and senior managers. Both experienced managers and those new to the role will benefit.

Content Summary

  • SMART staff goals
  • Setting performance expectations
  • Clarifying responsibilities
  • Tailored staff recognition
  • Contructive feedback
  • Understanding performance reviews

We use a workshop style and group interactive approach in this course. Scenario examples facilitate delegate learning to elaborate on the theoretical concepts.

Delegate Development Outcomes

By the end of the course delegates will be able to manage staff performance effectively, giving staff clear SMART goals and responsibilities.

Delegates will also be able to give constructive feedback and recognition when appropriate. Organisational outcomes include enhancement or staff morale and employee retention.

My confidence has improved massively! Tara

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